Vivox (Mercer Road Corp.) is the leading provider of voice chat for online games. We provide core technology to some of the world's best games such as World of Tanks, World of Warships, Elder Scrolls Online, Second Life, King of the Kill, Neverwinter Online and many others. We work closely with game developers around the world to integrate the Vivox technology and work to improve the social aspects of the game.
Do you have a passion for online games and the gaming industry? Are you fun, easy-going and professional?
We are looking for a Developer Relations engineer who will be the focal point for coordinating customer relationship activities. Duties will include assisting game developers in the design, integration, and support of Vivox features on PCs, consoles and mobile devices as well as gameplay testing. You will manage developer requests in a timely and thorough manner while ensuring company readiness for customer prior to betas and launches. You will produce customer status reports for internal and external consumption and work with end users in games to investigate and/or resolve implementation issues.
Requirements include two to five year.s development engineering, customer interaction experience, knowledge of C++ and other programming languages. Strong interpersonal skills are key to success in this position as you will be consistently communicating with customers. Ability to multi-task and 10% travel possible.
If you like working in a flexible, fun, and have the desire to learn new skills in a challenging environment, then we may be what you need! We offer great benefits and an extremely competitive salary. Our office is conveniently located in Framingham, Mass. right off the Mass. Pike, Exit 13, but we do offer generous remote time.